Knowledgebase : Active Sky 2012
   
I am getting an XML startup error, how do I fix this?
We believe this is caused by a corrupt file in the AS2012 installation (.xml file). Please re-install AS2012, by uninstalling and removing all saved data, then reinstall... removing the saved data is important to remove the corrupt file and allow it...
I try to upgrade from ASA/ASE and get "license is invalid"
Please follow these steps to make sure it validates your key properly: 1.) Enter your AS2012 key first - this is a common error people make 2.) Enter your ASA/ASE key 3.) IMPORTANT: There will be a drop down menu that ask what you are upgradin...
Stuck/Invalid Winds in ASE/AS2012 when using FSUIPC
An issue with FSUIPC recent builds has been identified as causing wind issues when using the unregistered version, or registered version with wind smoothing disabled. This problem has been identified and fixed in 4.7.5.1, and is available from the Peter...
Resetting Your License Key for AS2012
If you are unable to input your license key after installation, get a "License key is invalid" error, or need to change your existing installed license key, you can clear it using the AS2012 License Reset Tool [1]. After clearing the key, you can re-i...
AS2012 Screen Cut Off
We have confirmed an isolated problem for some customers which results in the user-interface for AS2012 being improperly sized, appearing to be "cut off" - and we have a fix: http://dreamcatcher.hifisim.com/ActiveSky2012_Update_B4367.zip Please r...
Constant Activation Requests with Active Sky 2012
We have identified a new potential problem which appears to be caused by some SSD devices during our license algorithms and may result in constant activation requests. We have prepared a test update which should solve this issue as confirmed by a few...