Related Product(s): ALL
-------------------------
BACKGROUND
HiFi does not provide technical support for the SimConnect
configuration part of a networked setup. While our products
generally support networked configuration, properly co...
RELATED PRODUCT: ALL
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PLEASE HELP US TO HELP YOU!
When submitting a support ticket, in order for our Support Team to
deal promptly with your requests, it would be very helpful if our
customers would provide us ...
AS2016 for P3D is NOT COMPATIBLE with P3Dv4. A new product, Active
Sky for P3Dv4 has been created for specific P3Dv4 use.
This is a FREE UPGRADE for AS2016 for P3D users. See here to download
and participate in the ASP4 OPEN BETA
[https://hifisimtech.co...
Keywords: CTD, startup, thunder
If ASP4 is crashing after thunder sound:
Symptoms:
Users with application startup sound enabled (default) will hear
thunder sound and may see ASP4 splash screen for an instant before
crashing.
CAUSE:
Corruption of the...
Many users have requested clarification on which add-ons are
compatible and which are potentially in conflict when using ASXP.
We've created this article to clear things up and provide further
insight into the potential for conflict. This is an "in-prog...
RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED
VERSION: ALL
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DESCRIPTION
We often receive support tickets and forum posts regarding weather
displaying differently than expected, such as visibility and clou...
RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED
VERSION: ALL
-------------------------
DESCRIPTION
We have seen numerous problems caused by outdated, invalid and even
pirated versions of FSUIPC.
-------------------------
RESO...
RELATED PRODUCT: ACTIVE SKY NEXT, ACTIVE SKY 2016 - RELATED
VERSION: ALL
-------------------------
DESCRIPTION
We have received a few isolated reports of high CPU usage by
ASNext.exe/AS16.exe during the course of a flight. Our research has
de...
RELATED PRODUCT: ACTIVE SKY 2016 - RELATED VERSION: ALL
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DESCRIPTION
We frequently receive support tickets regarding activation problems
with the Active Sky Trial License.
-------------------------
RES...
Since approximately the last week of October 2017, several users have
reported a problem where ASP4 (Active Sky for Prepar3D v4) or AS16
(Active Sky 2016, For FSX or for P3D v3) fails to start. The window
does not open and nothing appears to happen.
We ...
IF P3DV4 IS CRASHING ON FIRST LOAD:
Please try the following steps to correct this:
First, make sure you have installed the latest Active Sky for P3Dv4
build from www.hifisimtech.com/downloads
[http://www.hifisimtech.com/downloads] .
Next, try running ...
Keywords: Shutdown, immediate close, opens then closes, connection
issue, modified HOSTS file
We have found that certain unauthorized versions of Active Sky
(including previous version for other platforms) can modify system
files, potentially install mal...
DESCRIPTION:
In some cases, running ASXP and X-Plane will result in crashing in
X-Plane, usually right at the start of the flight or sometime shortly
after the start of the flight.
CAUSE:
We have identified one potential issue related to a bug in ASXP ...
Related Product: ASP4
Keywords: Crash to desktop, CTD, Tower View, vPilot
Description
-------------------------
Users experiencing crash to desktop (CTD) when accessing tower view in
Prepar3D v4 with vPilot Client running may resolve the issue by
follo...
Keywords: auto, switching, manually configured, X-Plane, ASXP
Description:
When attempting to use default theme mode of ASXP, and the appropriate
"From custom METAR.rwx" mode in X-Plane, X-Plane automatically
switches modes to Manually Configured, resul...
