Knowledgebase:
ASP4 instant close after thunder sound
Posted by Robert Halmich, Last modified by Damian Clark on 10 October 2018 11:16 PM
Keywords: CTD, startup, thunder

If ASP4 is crashing after thunder sound:

Symptoms:

Users with application startup sound enabled (default) will hear thunder sound and may see ASP4 splash screen for an instant before crashing. 

Cause:

Corruption of the wx download file and/or invalid weather download due to recent network maintenance.

Remedy:

Please try the following steps to correct this.  C
lose ASP4 and delete the file titled LastDownloaded.Wx located in; example: C:\Users\User Name\AppData\Roaming\Hifi\AS_P3Dv4\Weather and restarting ASP4, or uninstall/reinstall ASP4 and remove saved data when prompted.

If you continue having problems after ensuring that the above items are completed please open a support ticket and include as much information as possible including your AS_P3Dv4_Log_Export.txt which can be created by pressing the "Logs" button on the ASP4 Home screen.
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