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Jan
9
ASN SP4 has been officially released!
Posted by Lisa Mariella on 09 January 2016 12:13 AM

SP4 AVAILABLE

ASN SP4 has been officially released!  This new update is available free to all Active Sky Next users, for both FSX and Prepar3D.

Highlights include numerous fixes and adjustments, improved icing depiction, and new Prepar3D v3.x compatibility!  SP4 is recommended for all ASN users and can be downloaded from our downloads page athttp://www.hifisimtech.com/downloads.

Please note that this service pack does not apply to Active Sky Next: Steam Edition DLC purchased through Steam (Steam updates are managed independently through Steam).

 

SP4 Revision Log:

 

ASN for FSX Service Pack 4:

– Fixed issue with date handling when loading saved weather file
– Fixed issue related to BR, FG plus RA or SN in a METAR resulting in no precipitation
– Icing depiction adjustments for more consistent and expected results both in and below clouds (i.e. freezing rain)
– Fixed an issue regarding surface temperature interpolation
– Additional RVR/Runway Conditions handling adjustment
– Fixed issue regarding 9999+ meters decoding when vis close to threshold (5.6SM)
– Fixed issue with radar API leading to excessive intensity levels in lighter rain for areas close to the aircraft
– Adjusted invalid simconnect version message warning from ASConnect to specify that the simconnect.msi file is located in REDIST or SDK folders (it depends on which Simulator type/version)
– Adjusted “Ambients error” message to be more accurate, descriptive and refer to a special URL (www.hifisimtech.com/ambients-error) which goes directly to our knowledgebase article
– Adjusted documentation regarding ambients error and SimConnect and networked configurations
– Fixed issue with METAR visibility parsing related to RVR and “Runway Conditions” elements being mis-identified, resulting in improper visibility

 

ASN for P3D Service Pack 4:

– Fixed issue with date handling when loading saved weather file
– Fixed issue related to BR, FG plus RA or SN in a METAR resulting in no precipitation
– Icing depiction adjustments for more consistent and expected results both in and below clouds (i.e. freezing rain)
– Fixed an issue regarding surface temperature interpolation
– Additional RVR/Runway Conditions handling adjustment
– Fixed issue regarding 9999+ meters decoding when vis close to threshold (5.6SM)
– Adjusted documentation regarding ambients error and SimConnect and networked configurations
– Fixed issue with METAR visibility parsing related to RVR and “Runway Conditions” elements being mis-identified, resulting in improper visibility
– Disabled Visual Fix: Cloud Pop Fix feature from P3D version as it is no longer supported or needed in P3D v3, and could potentially cause issues with P3Dv2.5
– Adjusted invalid simconnect version message warning from ASConnect to specify that the simconnect.msi file is located in REDIST or SDK folders (it depends on which Simulator type/version)
– Adjusted “Ambients error” message to be more accurate, descriptive and refer to a special URL (www.hifisimtech.com/ambients-error) which goes directly to our knowledgebase article
– Adjusted ASConnect default install path search order to P3D v3 vs V2
– Miscellenous installer fixes and adjustments related to P3Dv3
– Added detection of new P3Dv3 install + P3Dv2 paths set in ASN = Notification message that paths should be checked/set to the intended P3D version
– Added new v3 variant of xgauge.dll for new path/registry locations
– Added new ASN client handling to support installation of proper xgauge.dll variant
NOTE: P3Dv3 users should uninstall/reinstall XGauge via the XGauge Installation Wizard (TOOLS menu) to ensure that gauge files are properly updated
– Added compatibility with P3D 3.1.2.15841

* Important Notes:
* You will need to set your paths appropriately in ASN for P3D (simulator installation and simulator appdata path) and restart ASN.
* It is recommended to run P3Dv3 “As administrator” or you may experience logging/ambient errors.
* P3D v3 base install no longer includes legacy simconnect interface. You will need to install the simconnect client from here: [P3Dv3 folder]\redist\Interface\FSX-SP2-XPACK\retail\lib\SimConnect.msi
* ASNext utilizes traditional FSX/P3Dv1/P3Dv2 add-on configuration and file/folder locations – P3Dv3 recommends that add-ons use a brand new system with add-on content and files located outside of the P3Dv3 installation location in order to avoid potential issues during updates.
* Until such time that Active Sky is redesigned for specific P3Dv3 recommended locations, we recommend uninstalling ASN before applying P3Dv3 updates, in order to avoid any potential update issues.


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Dec
7
Active Sky User Survey
Posted by Lisa Mariella on 07 December 2015 11:46 PM

Hi everyone,

We are hoping to get a better idea of how our Active Sky customers are using our product and flight simulation in general, in order to better prioritize our development efforts.

If you'd like to take a short survey, click here.

Thank you for your participation!


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Nov
24
Support Responses
Posted by Lisa Mariella on 24 November 2015 07:40 PM

Hello everyone,

In observance of the Thanksgiving holiday, HiFi customer service responses will be delayed through Sunday, November 29th.  Thank you for understanding.


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Oct
22
Network Maintenance
Posted by Lisa Mariella on 22 October 2015 06:10 PM

Network maintenance will occur between October 27 and October 30, 2015.  During this maintenance period, some disruption or performance degradation may occur.  We anticipate minimal issues, but wanted to notify users ahead of time to explain any issues encountered.  Thank you for your patience and support!


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Jun
1
Please see the knowledgebase and SEARCH before submitting a ticket
Posted by Damian Clark on 01 June 2015 06:24 PM

We've been organizing and improving our knowledgebase articles for your convenience.  Please make sure to visit the knowledgebase and SEARCH for your issue before submitting a ticket, as your issue, and the resolution, may already be discussed.

Thank you!


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